Announcement
THANK YOU FOR CHOOSING COUSIN COOKIE! WE WANT TO PROVIDE YOU WITH THE BEST ORDERING EXPERIENCE. PLEASE TAKE NOTE OF THE FOLLOWING IMPORTANT DETAILS:
- COOKIES ARE SHIPPED VIA USPS WITH TWO-DAY PRIORITY SHIPPING. I DO NOT HAVE CONTROL OF THE SHIPPING ONCE THE COOKIES HAVE LEFT MY HANDS. NO REFUNDS WILL BE GIVEN FOR SHIPPING DELAYS. PLEASE MARK DATE NEEDED, NOT THE DATE OF THE EVENT TO ENSURE TIMELY ARRIVAL.
- IF NO SPECIFIC DELIVERY DATE IS PROVIDED, ALL ORDERS WILL BE SHIPPED WITHIN TWO WEEKS. LET US KNOW IF YOU HAVE A PREFERRED DATE.
- WHILE OUR GOAL IS YOUR COMPLETE SATISFACTION, REFUNDS ARE NOT AVAILABLE DUE TO THE PERISHABLE AND CUSTOM NATURE OF OUR COOKIES. HOWEVER, WE'LL MAKE EVERY EFFORT TO ADDRESS ANY CONCERNS OR ISSUES THAT MAY ARISE DURING TRANSIT OR UPON RECEIPT.
✅Please read before placing your order! ✅
I DO NOT TAKE ANY CUSTOM ORDERS ON MY ETSY SITE.
All purchases must be placed two weeks before needed unless previous arrangements have been made. ⚠️When ordering, make sure your address is correct before placing the order.⚠️ IF YOUR ADDRESS IS ENTERED INCORRECTLY, I WILL CANCEL THE ORDER AND YOU WILL NEED TO REORDER. I DO NOT CHANGE THE ADDRESS IF IT IS ENTERED INCORRECTLY. Thank you!!
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Reviews
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Julie on Apr 20, 2020
5 out of 5 starsThank you!! These cookies were delivered on time and packaged so carefully. Colors are beautiful and the details are so cute! And the cookies tastes yummy!!
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sophia on Apr 17, 2020
3 out of 5 starsstarted purchase she didn't respond for 1 week , uneasy when your planning. ready to move on to another retailer. Then the cornona virus shut down they canceled the wedding and I told her to cancel. She could not cancel after she did not mail them yet. Told me to freeze the cookies..cookies are pretty
Megan responded on Apr 17, 2020
This is a review of business during a pandemic, it is not a review of my cookies or my shop. I was told to cancel the order, the day the order was set to ship. During a pandemic, it is business as best I can, not business as usual. At a time when small businesses need all the help they can get, leaving a review like this only knocks us down a little more.
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Aspen on Apr 16, 2020
5 out of 5 starsThank you! They're beautiful! Couldn't have asked for better!
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v1yjt0cc on Apr 15, 2020
5 out of 5 starsFabulous!! Will order from this shop for every occasion that we need cookies!
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Yvette on Apr 14, 2020
5 out of 5 starsRave reviews! As Booster Club President, I wanted each athlete to walk away from the end of the season banquet with something personal and heartfelt. This was perfect!! Everyone loved them. Awesome design, tasty cookies, packaged with care and arrived right on time. I did experience a minor issue, but the seller addressed it quickly and professionally. I will use CousinCookies again when the opportunity arises. Highly recommend.
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Silvinah on Apr 14, 2020
5 out of 5 starsVery happy with my purchase. Cookies were done very neatly and tasted great! Everyone enjoyed them.
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rhrunions on Apr 12, 2020
5 out of 5 starsBought these for my Great Niece for Easter, they LOVED them of course. The cookies are BEAUTIFUL and DELICIOUS. Purchased Christmas cookies and they were a hit and Easter did not disappoint.
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Linda on Apr 6, 2020
1 out of 5 starsI would not order from the vendor again. My event was cancelled because of the caronavirus. I tried to message them 3X with no response. I understand having a no cancellation policy but really. There is a pandemic. Who ships cookies during that. I thru them in the trash!
Megan responded on Apr 10, 2020
This review is no reflection of my shop whatsoever. During a pandemic, it is NOT business as usual, it is business as best I can. People should be lifting each other up at this time, not trying to hurt them by leaving reviews such as this. This is just to be mean, at a time when Americans should be banding together. Take care, and be safe during this difficult time.
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Laurie on Apr 5, 2020
5 out of 5 starsThe cookies came wrapped twice, none were broken. They were the hit of the bridal shower! Everyone took one home. So glad I ordered them. I will definitely get cookies from them again!
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